Careers

Be part of our family!

Hotel Royal Macau values all team members and is dedicated to make every employee feel their workplace like home, just like what we aim to do for our customers. We are also committed to provide our guests top-notch services in the industry to make their stay unforgettable. If you share the same values with us, hope to bring out your best and be better, Hotel Royal Macau is the place where your strengths are appreciated.

Responsibilities:

  • To plan and execute annual public relations and marketing activities to support the business objectives of the hotel.
  • To increase market share and media coverage.
  • To promote brand awareness on the national and local levels by communicating through various media and introducing new advertising and promotional plans.
  • Coordinating with media to provide them with required information, assisting in media planning, and ensuring proper media placement.
  • Supporting the in-house marketing and design team by coordinating and collating content.
  • Good writing skills and comfort with writing advertising content for offline and online marketing purposes.
  • Producing additional marketing communications, such as flyers, brochures and on-sited signage.
  • Update all media channels when new promotions launch including the Web site, social media channels, printed materials and assets for partners.

 

Requirements:

  • Bachelor's degree in public relations or journalism is preferred.
  • Minimum 5 years’ relevant experience in the hotel industry, preferably in 5-star hotel.
  • Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
  • Self-motivated, well-organized, initiative, responsible and hard-working.
  • Pleasant, self-motivated and able to work under pressure.
  • Fluent in spoken and written English and Chinese.
  • Candidate with less experience will be considered as Public Relations Officer.


Candidate with less experience will be considered for less qualified positions.

To apply for this position, please send your detailed resume and expected salary to [email protected]

 

All personal data collected will be treated in strict confidence and be used for recruitment purposes only.


Responsibilities:

  • Ensure the highest standards of cleanliness and upkeep of guest rooms, public areas.
  • Ensures that VIP arrivals and in-house requirements are dealt with, including final VIP suite inspection and amenity check. Liaise with Front Office for special requests.
  • Evaluate the staffing requirement and prepare work schedules weekly, adhering to daily business demands and budget goals.
  • High cooperation across departments in order to increase operational effectiveness.
  • Assist the Housekeeping Staff whenever necessary in performing all job functions.
  • Assist in preparing the yearly Housekeeping expenses and payroll plan.
  • Conduct ongoing training with existing staff and ensure that new staff is certified as required.
  • Implement internal cost saving initiatives to maximize productivity and minimize operating costs.
  • Conduct performance appraisals of designated staff as required.
  • Assist in special projects, refurbishments and renovations if required.
  • Ensuring departmental compliance to the hotel policies and standard operating procedures.

 

Requirement:

  • Diploma in hotel management or equivalent educational qualification required.
  • Able to speak, read, write and understand the English, Mandarin and Cantonese.
  • Proficiency with general office PC applications.
  • Strong training, organizational and operational skills.
  • Excellent communication skills, both verbal and written.
  • 5 years+ in a similar management position.


Candidate with less experience will be considered for less qualified positions.

To apply for this position, please send your detailed resume and expected salary to [email protected]

 

All personal data collected will be treated in strict confidence and be used for recruitment purposes only.

Responsibilities:

  • Responsible full spectrum of professional secretarial, business and personal support (e.g. book-keeping, expenses, handling telephone calls, schedule management, arranging meetings, arranging trip schedules, personal tasks etc.).
  • Assist in the daily administrative duties (e.g. typing, filing, regular correspondence and liaison with external partners and vendors, etc.).
  • Provide office support to other departments where necessary.
  • Handle ad-hoc projects or duties as assigned.

 

Requirement:

  • At least 3 years of secretarial / administrative experience.
  • Higher Diploma or above with formal secretarial training.
  • Good computer skills including Word, Excel, MS Outlook, PowerPoint.
  • Excellent communication and interpersonal skills.
  • High professional standard of integrity and confidentiality.
  • Able to work independently and within tight deadline.
  • Fluent in English and Chinese, Good command in both written and spoken English & Chinese


Candidate with less experience will be considered for less qualified positions.

To apply for this position, please send your detailed resume and expected salary to [email protected]

 

All personal data collected will be treated in strict confidence and be used for recruitment purposes only.



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